Last Updated: March 7, 2026

This Privacy Policy describes how the SF International Order Sync App (“the App”) collects, uses, and protects information when used with a Shopify store.

The App is designed to assist merchants in managing order fulfillment by generating shipping labels and invoices through SF International courier services.

1. Information We Collect

The App may access certain information from the Shopify store in order to perform its functions, including:

• Order details (order number, items, order value)
• Customer shipping information (name, shipping address, phone number, email)
• Store owner contact information
• Shipping details required to generate labels and invoices

This information is accessed solely for the purpose of processing shipments.

2. How We Use the Information

The information collected is used only to:

• Retrieve orders from the Shopify store
• Generate shipping labels for SF International shipments
• Create invoices and shipping documentation
• Send shipping or invoice notifications via email if enabled
• Facilitate order fulfillment and logistics operations

The App does not sell, rent, or share personal information with third parties for marketing purposes.

3. Data Storage and Security

The App takes reasonable measures to protect the information accessed from the Shopify store.

Order and customer data may be temporarily processed on secure servers solely for the purpose of generating shipping documentation and fulfilling shipments.

Sensitive credentials such as SMTP passwords are stored securely and are not shared with unauthorized parties.

4. Data Retention

The App only retains data for as long as necessary to perform shipping and logistics operations. Data that is no longer needed is deleted or anonymized where applicable.

5. Third-Party Services

The App integrates with the following third-party services:

• SF International Courier Services for shipment processing
• Email services (SMTP) for sending invoice or shipping notifications

These services may process shipping information necessary to complete deliveries.

6. Merchant Responsibility

Merchants using the App are responsible for ensuring that their use of customer data complies with applicable privacy laws and Shopify policies.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

8. Contact Information

If you have any questions about this Privacy Policy, please contact:

App Administrator

Email: [Insert Support Email]

Website: [Insert Website]