20 answers · Updated regularly

Frequently asked questions.

Find answers to your hearing aid and service related questions. Can’t find what you’re looking for? Message us on Viber.

Category 01 · 5 Questions

Pricing & Payment

How much is a hearing test?

The cost of a regular hearing test is PhP 650.00.

Hearing aids cost around PhP 40,000 to PhP 250,000 per unit. Fitting will depend on the degree of hearing loss, the condition of your ear, and the features of the hearing aids.

Yes, we accept credit and debit card payments.

Yes, we accept credit and debit card payments.

We offer promos on special dates and special rates for PWD and senior citizens.

Category 02 · 3 Questions

Free Services & Trials

Do you offer a free hearing aid trial?

Yes, hearing aid trials are free. This allows you to test their performance and compatibility before making a purchase.

Yes, we offer free hearing screening and consultation when you’re considering hearing aids.

Yes, you may walk in. We have 12 branches across the Philippines for you to visit and get help with your hearing concerns or to buy hearing aids.

Category 03 · 3 Questions

Warranty & Care

How long is the warranty of your hearing aids?

Our range of hearing aids has a warranty of at least 1 to 2 years depending on the model.

We offer lifetime check-up and adjustment as long as the hearing aids are still working.

We offer lifetime check-up and adjustment as long as the hearing aids are still working.

Category 04 · 6 Questions

About Hearing Aids

Are your hearing aids digital?

Yes, all Widex hearing aids are fully digital and programmable.

Hearing aids can make understanding speech much easier. However, they do not restore the natural functioning of your ear.

Hearing aids can have rechargeable batteries (lithium ion) or use disposable batteries (zinc air).

This depends on the type of battery and how many hours per day you wear your hearing aid. Smaller hearing aid batteries need replacing within 3 to 7 days, while larger batteries may last 20-30 days.

Research has shown that speech understanding in noisy environments is optimized when the brain receives sound input from both ears.

Each person’s experience will be different. Hearing aids can help you hear sounds you have not heard before (or have not heard for many years). Relearning takes place in the central auditory system, and the brain needs some time to sort out any new information entering the ears.

CATEGORY 05 · 3 QUESTIONS

Choosing the Right One

How do I know if I need hearing aids?

A hearing test will help us determine if you need a hearing aid. Signs include difficulty understanding conversations, frequently asking others to repeat, or turning up the volume on devices.

Our clinicians can help you make an appropriate choice based on your degree of hearing loss, the shape of your outer ear, the size and shape of the ear canal, your ability to place and adjust the device, any special features you need, and any issues with excessive wax or drainage from the ears.

Widex is a global brand focused on sound quality and durability. Hear Life Philippines is the exclusive distributor of Widex hearing aids in the country.

Still have questions?

Our team is ready to help. Reach out via Viber for instant answers, call us, or visit any of our 12 branches.